Privacy policy
Company Name: Shandong Tiancheng Machinery Equipment Co., Ltd.
Website Name: Embraceaustin
Website Address: https://www.embraceaustin.com/
Customer Service Email: [email protected]
Phone: +86 13176417751
At Embraceaustin, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with US e-commerce laws.
1. Website Security
We employ advanced security measures, including SSL/TLS encryption, to protect your personal information during transmission and ensure a secure browsing experience on our website.
2. Gathering and Use of Your Personally Identifiable Information
We collect personally identifiable information, such as your name, email address, phone number, and payment details, to process orders, provide customer service, and send marketing communications. Your information is used solely for these purposes and is not shared with third parties without your consent, except as outlined in this policy.
3. Collection for a Business Purpose
Your information is collected for legitimate business purposes, including processing transactions, improving our website, and providing personalized services.
4. Behavioural Advertising
We use cookies and similar technologies to track your activities on our website and deliver personalized advertising based on your browsing history and preferences.
5. Disclosure for a Business Purpose
We may share your information with third-party service providers for business operations, such as payment processing and order fulfillment. These providers are contractually obligated to protect your information and use it only for the specified purposes.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalized content. You can manage your cookie settings through your browser.
7. E-commerce Regulations and Consumer Protection
We comply with all applicable e-commerce regulations and consumer protection laws to ensure a safe and transparent shopping experience.
8. The Children's Online Privacy Protection Act (COPPA)
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such data, we will delete it promptly.
9. The California Consumer Privacy Act (CCPA)
California residents have specific rights under the CCPA, including the right to know what personal information we collect, the right to request deletion of their information, and the right to opt out of the sale of their information. To exercise these rights, contact us at [email protected].
10. Lawful Basis
We process your personal information based on lawful grounds, such as your consent, the necessity of processing for the performance of a contract, and our legitimate interests.
11. Privacy Policy and Data Protection
We are committed to protecting your data and comply with all relevant data protection laws. Our privacy practices are designed to ensure that your personal information is safe and secure.
12. Return and Refund Policy
We offer a 30-day return or exchange policy for items in their original condition that do not affect secondary sales. Refunds are processed within 5 business days upon receipt of the return. For more details, please refer to our Refund and Returns Policy.
13. Information Disclosure
We do not sell or rent your personal information to third parties. Information may be disclosed to comply with legal obligations, protect our rights, or prevent fraud and abuse.
14. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
16. Tax Compliance
We comply with all applicable tax laws and regulations. Prices on our website include applicable taxes, and we ensure proper tax handling for all transactions.
17. Payment Security
We use secure payment gateways to process transactions. Your payment information is encrypted and protected to ensure secure and reliable payment processing.
18. Contact Us
For any questions or concerns about our privacy policy or data practices, please contact us at:
Email: [email protected]
Phone: +86 13176417751
Address: 3-27, Laozhai Village, Sangzitian Street Office, Tianqiao District, Jinan, Shandong, China
Thank you for trusting Embraceaustin with your personal information. We are committed to protecting your privacy and providing a secure online shopping experience.